Client Relations Assistant - Work from home

Job Description:

We are seeking a Client Relations Assistant to join our team at Al Tazaj, a leading company in Riyadh, Saudi Arabia. This is a full-time position that offers the flexibility to work from home. As an entry-level role, we are looking for individuals with a strong drive and resourcefulness, who possess critical thinking and creativity skills.

Responsibilities: - Engage with clients through various channels such as phone, email, and online chat to provide support and address inquiries - Assist in managing client accounts by updating information, tracking communication, and ensuring client satisfaction - Collaborate with the sales and marketing teams to develop strategies for client retention and growth - Conduct research to identify opportunities for improving client relations and enhancing the overall customer experience - Assist in organizing client events and promotions to strengthen relationships and attract new clients - Provide feedback to the management team on client needs and preferences to drive business growth

Requirements: - High school diploma or equivalent required, bachelor's degree preferred - No prior experience required, but a strong interest in client relations and customer service is essential - Excellent communication skills, both verbal and written - Ability to think critically, problem-solve, and adapt to changing situations - Strong organizational skills and attention to detail - Proficiency in Microsoft Office suite and CRM software is a plus

Benefits: - Joining Bonus for successful candidates - Training and professional development opportunities to enhance your skills - Relocation allowance for those who may need to relocate for the position

Working Environment: At Al Tazaj, we believe in cultivating a sense of ownership and responsibility at every level of the organization. Our team is supportive, collaborative, and driven to succeed. We value diversity and inclusivity in our workplace and strive to create an environment where every individual can thrive.

Deadline to Apply: Interested candidates should submit their applications by May 13, 2024.

Equal Opportunity Statement: Al Tazaj is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.