Client Relations Manager - Work from home

We are seeking a highly motivated and experienced Client Relations Manager to join our team at Saudi Electricity Company. This is a full-time position that can be done remotely from anywhere in Jeddah, SA.

Responsibilities: - Managing and maintaining relationships with clients to ensure their needs are met and issues are resolved in a timely manner - Developing strategies to increase client satisfaction and retention - Collaborating with internal teams to coordinate client requests and ensure timely delivery of services - Identifying opportunities for upselling and cross-selling to existing clients - Conducting regular client satisfaction surveys and analyzing feedback to continuously improve service offerings - Providing support and guidance to clients on using our products and services effectively - Keeping abreast of industry trends and competitive landscape to inform client communication and strategy

Requirements: - Bachelor's degree in Business Administration or a related field - Minimum of 5 years of experience in client relations or account management - Strong communication and interpersonal skills - Proven track record of building successful client relationships - Ability to work independently and prioritize tasks effectively - Driven and adaptable personality traits - Proficiency in Microsoft Office Suite and CRM software - Strong persuasion and decision-making skills - Ability to thrive in a fast-paced and dynamic work environment

Benefits: - Competitive salary - Paid Time Off (PTO) - Travel opportunities - Dental insurance - Professional development opportunities

Working environment: We foster a work culture that encourages autonomy and independence, trusting our employees to excel in their roles. We believe in providing a supportive and collaborative work environment where every team member has the opportunity to grow and succeed.

Deadline to apply: May 13, 2024

Equal Opportunity Statement: Saudi Electricity Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.