Client Service Assistant

Job Description:

We are seeking a dedicated and motivated Client Service Assistant to join our team at Advanced Petrochemical Company in Mecca, Saudi Arabia. As an Associate level professional, you will be responsible for providing exceptional customer service to our clients and supporting the overall client service team.

Responsibilities: 1. Responding to client inquiries via phone, email, and in person. 2. Assisting clients with account setup, product orders, and general inquiries. 3. Providing administrative support to the client service team, including data entry and document preparation. 4. Collaborating with other departments to ensure timely and efficient resolution of client issues. 5. Conducting market research and analysis to identify potential growth opportunities. 6. Developing and maintaining strong relationships with clients to ensure high levels of satisfaction and loyalty. 7. Assisting in the planning and execution of client events and marketing initiatives. 8. Participating in negotiations with clients to secure new business opportunities.

Requirements: - Bachelor's degree in Business Administration or related field. - Minimum of 4 years of experience in client service or a related field. - Strong planning and negotiation skills. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Proficiency in Microsoft Office suite. - Fluency in Arabic and English is required.

Benefits: - Gym membership - Paid sick leave - Training and professional development opportunities

Working Environment: At Advanced Petrochemical Company, we cultivate leaders who foster inclusivity and mentorship. Our team is dedicated to providing a supportive and collaborative work environment where every employee has the opportunity to grow and succeed.

Deadline to Apply: June 22, 2024

Equal Opportunity Statement: Advanced Petrochemical Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.