Remote Client Service Officer

Job Description:

We are looking for a Remote Client Service Officer to join our team at Alinma Tokio Marine Company in Mecca, SA. As a Remote Client Service Officer, you will be responsible for providing excellent customer service to our clients while working remotely. You will need to possess exceptional communication skills and be able to build strong relationships with clients.

Responsibilities: 1. Communicate with clients remotely to address their inquiries, concerns, and needs. 2. Provide support and guidance to clients on insurance products and services offered by the company. 3. Collaborate with the sales team to ensure a seamless client experience. 4. Utilize emotional intelligence to understand and empathize with clients' situations and provide appropriate solutions. 5. Develop and implement strategic planning to meet client needs and exceed expectations. 6. Maintain accurate records of client interactions and transactions. 7. Stay up to date on industry trends and regulations to provide clients with the most relevant information.

Requirements: 1. Bachelor's degree in business administration, finance, or related field. 2. 4 years of experience in customer service, preferably in the insurance industry. 3. Energetic and passionate about providing exceptional customer service. 4. Strong emotional intelligence and ability to connect with clients on a personal level. 5. Excellent strategic planning skills to anticipate and address client needs. 6. Strong communication skills, both written and verbal. 7. Ability to work independently and remotely. 8. Proficiency in Microsoft Office and CRM software.

Benefits: 1. Travel and spending expenses covered. 2. Company-provided equipment for remote work. 3. Vision insurance for all employees.

Working Environment: At Alinma Tokio Marine Company, we prioritize understanding and empathy in all interactions. We believe in creating a supportive and inclusive environment where every team member feels valued and respected.

Equal Opportunity Statement: Alinma Tokio Marine Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

Deadline to apply: 2024-05-31

If you meet the requirements and are excited about the opportunity to work as a Remote Client Service Officer at Alinma Tokio Marine Company, we encourage you to apply before the deadline. Join us in shaping the future of insurance services in Mecca, SA.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.