Client Support Assistant

Advanced Petrochemical Company is seeking a Client Support Assistant to join our team in Riyadh, SA. As a Client Support Assistant, you will be responsible for providing excellent customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns promptly and professionally - Develop and maintain strong relationships with clients to understand their needs and preferences - Coordinate with internal teams to ensure timely delivery of products and services to clients - Assist in generating reports and analyzing client data to identify trends and opportunities for improvement - Participate in meetings with clients to provide updates and gather feedback on their satisfaction - Collaborate with sales and marketing teams to support client retention and expansion efforts - Assist in resolving client complaints and issues to ensure a positive experience

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 4 years of experience in a client support role - Strong communication and interpersonal skills - Ability to work well in a team environment and adapt to changing priorities - Driven and motivated to provide exceptional customer service - Strong cooperation and adaptability skills - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Paid Time Off (PTO) - Retirement plan - Travel and spending expenses

Working Environment: At Advanced Petrochemical Company, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion in our team and seek individuals who share our commitment to excellence.

Deadline to Apply: June 22, 2024

Equal Opportunity Statement: Advanced Petrochemical Company is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.