Client Support Assistant

Job Description:

Bawan Company is seeking a dynamic and motivated Client Support Assistant to join our team in Mecca, SA. As a Client Support Assistant, you will play a crucial role in ensuring client satisfaction and fostering strong relationships with our valued customers. This is an entry-level position with opportunities for growth and professional development.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and in-person meetings 2. Assist clients with product inquiries, order processing, and issue resolution 3. Collaborate with sales teams to ensure seamless communication and support for clients 4. Conduct market research and analysis to identify new business opportunities 5. Prepare reports and presentations for management on client interactions and feedback 6. Utilize negotiation and strategic planning skills to maximize client satisfaction and retention 7. Stay up-to-date on industry trends and competitor activity to inform client strategies 8. Support various administrative tasks as needed to ensure smooth operations

Requirements: 1. Confident and reliable personality traits 2. Strong communication and interpersonal skills 3. Ability to multitask and prioritize in a fast-paced environment 4. Proficiency in Microsoft Office Suite 5. Bachelor's degree in Business Administration or related field preferred 6. 0 years of experience required, training will be provided

Benefits: - Training & professional development opportunities - Parental leave benefits - Joining bonus for new hires

Working Environment: At Bawan Company, we embrace creativity in a culture that values fresh ideas and inventive solutions. You will have the opportunity to work in a supportive and collaborative team environment where your contributions are recognized and valued.

Deadline to Apply: June 27, 2024

Equal Opportunity Statement: Bawan Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.