Remote Client Support Assistant

Job Description:

The National Industrialization Company is seeking a Remote Client Support Assistant to join our team in Mecca, SA. This entry-level position offers a fantastic opportunity for individuals with a passion for customer service and a desire to develop their skills in a remote work environment.

Responsibilities: 1. Providing remote client support via phone, email, and chat to assist with inquiries, technical issues, and general information. 2. Conducting research and analysis to troubleshoot client problems and provide timely solutions. 3. Maintaining accurate records of client interactions and updating customer profiles as needed. 4. Collaborating with other team members to ensure seamless communication and resolution of client issues. 5. Assisting with administrative tasks such as data entry, scheduling appointments, and preparing reports. 6. Participating in ongoing training and development opportunities to enhance skills and knowledge.

Requirements: 1. 1 year of experience in customer service or a related field. 2. Hardworking and reliable with a strong work ethic. 3. Excellent communication skills and the ability to work effectively in a remote team environment. 4. Strong research and analysis skills to investigate and resolve client issues. 5. Proficient in using technology and software necessary for remote client support. 6. Ability to multitask and prioritize tasks in a fast-paced work environment.

Benefits: - Travel & spending expenses - Medical coverage - Employee discounts

Working Environment: At the National Industrialization Company, we encourage a culture of ongoing learning and development for personal and professional growth. Our team is dedicated to providing exceptional support to our clients while fostering a collaborative and inclusive work environment.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: The National Industrialization Company is an equal opportunity employer and we welcome applicants from all backgrounds to apply for this position. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.