Client Support Manager

Job Description:

Kudu Company for Food and Catering is seeking a highly experienced Client Support Manager to join our team in Medina, SA. As a mid-to-senior level position with a minimum of 7 years of experience, the Client Support Manager will be responsible for managing client relationships and ensuring a high level of customer satisfaction. The ideal candidate will be driven and motivated, with strong leadership and presentation skills.

Responsibilities: - Manage client accounts and serve as the main point of contact for all client inquiries and requests - Build and maintain strong, long-lasting client relationships through regular communication and account management - Coordinate with various internal teams to ensure client needs are met and issues are resolved in a timely manner - Develop and implement strategies to increase client loyalty and drive business growth - Monitor client satisfaction and address any issues or concerns in a proactive and professional manner - Provide leadership and guidance to a team of client support representatives - Analyze client data and feedback to identify trends and opportunities for improvement

Requirements: - Bachelor's degree in Business Administration or a related field - Minimum of 7 years of experience in client support or account management - Strong leadership and presentation skills - Excellent communication and interpersonal abilities - Ability to manage multiple projects and priorities simultaneously - Proficiency in Microsoft Office and CRM software - Knowledge of the food and catering industry is a plus

Benefits: - Profit sharing - Employee discounts - Paid Time Off (PTO)

Working Environment: At Kudu Company for Food and Catering, we are committed to supporting our employees in their personal and professional development. We provide a positive and inclusive work environment where employees can grow and thrive.

Deadline to apply: 2024-05-17

Equal Opportunity Statement: Kudu Company for Food and Catering is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.