Contact Center Assistant

Job Description:

Sipchem is seeking a Contact Center Assistant to join our team in Jeddah, SA. This is a full-time entry-level position with no prior experience required. As a Contact Center Assistant, you will be responsible for assisting with inbound and outbound customer inquiries, providing exceptional customer service, and supporting the operations of the contact center.

Responsibilities: - Answer and respond to incoming calls and emails from customers in a professional and timely manner - Assist customers with product inquiries, orders, and general information - Input and update customer information in the database - Collaborate with other team members to ensure efficient and effective communication - Work closely with the Contact Center Manager to meet team goals and objectives - Maintain a positive and customer-focused attitude at all times - Follow company policies and procedures to ensure consistency and accuracy in customer interactions

Requirements: - Independent and reliable work ethic - Strong time management skills - Ability to cooperate and communicate effectively with team members - High school diploma or equivalent - Proficient computer skills - Excellent verbal and written communication skills

Benefits: - Gym membership - Travel and spending expenses - Paid Time Off (PTO)

Working Environment: At Sipchem, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We believe in providing opportunities for growth and development while fostering a collaborative and supportive work environment.

Deadline to apply: 2024-05-08

Equal Opportunity Statement: Sipchem is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.