Customer Service Assistant - Work from home

Advanced Petrochemical Company is seeking a Customer Service Assistant to join our team in Mecca, SA. This is a full-time, entry-level position that allows employees to work from home.

Responsibilities: 1. Provide exceptional customer service via phone, email, and chat 2. Handle customer inquiries and resolve issues in a timely and professional manner 3. Process orders and coordinate shipments with the logistics team 4. Assist in maintaining customer records and updating databases 5. Collaborate with sales and marketing teams to support customer needs 6. Contribute to continuous improvement initiatives to enhance the overall customer experience

Requirements: 1. High school diploma or equivalent 2. Strong communication and interpersonal skills 3. Energetic and resourceful personality traits 4. Ability to persuade and influence customers 5. Proficiency in Microsoft Office and customer service software 6. Ability to work independently and as part of a team

Benefits: 1. Parental leave for eligible employees 2. Travel and spending expenses covered 3. Profit sharing opportunities 4. Recognition and rewards based on performance and merit

Equal Opportunity Statement: Advanced Petrochemical Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these factors.

If you meet the requirements and are interested in joining our team, please submit your application by the deadline of May 8th, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.