Customer Service Specialist

Job Description:

We are seeking a Customer Service Specialist to join our team at Saudi Kayan Petrochemical Company in Mecca, SA. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is an entry-level position, perfect for someone looking to start their career in customer service.

Responsibilities: 1. Respond to customer inquiries and resolve issues in a timely and professional manner. 2. Manage customer accounts and maintain accurate records of interactions. 3. Coordinate with various departments to ensure customer satisfaction. 4. Provide product information and assistance to customers. 5. Assist in the development and implementation of new customer service strategies. 6. Generate reports on customer feedback and suggest improvements. 7. Stay up-to-date on company products, services, and policies.

Requirements: 1. Strong communication and interpersonal skills. 2. Reliable and resourceful individual. 3. Ability to effectively manage multiple tasks and prioritize work. 4. Innovative problem-solving skills. 5. Bachelor's degree in Business Administration or related field preferred. 6. Fluency in English and Arabic. 7. No prior experience required - we are looking for motivated individuals who are eager to learn and grow.

Benefits: - Dental insurance - Company transportation - Free accommodation - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: Our company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, or veteran status. We welcome applications from all qualified individuals.

Deadline to apply: 2024-05-13

Join our team at Saudi Kayan Petrochemical Company and start your career in customer service today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.