Customer Service Specialist - Work from home

Job Description:

ACWA Power, a leading developer, investor, co-owner, and operator of energy generation and water desalination plants, is seeking a Customer Service Specialist to work from home in Riyadh, SA. This is a full-time entry-level position with zero years of experience required.

Responsibilities: - Handle customer inquiries and provide solutions in a timely and professional manner - Build strong relationships with customers to ensure high levels of satisfaction - Process orders, returns, and exchanges - Collaborate with other departments to resolve customer issues - Maintain accurate records of customer interactions and transactions - Stay up to date on product knowledge and company policies - Assist in identifying opportunities for improvement in the customer experience

Requirements: - Energetic and hardworking personality traits - Strong project management and research skills - Excellent communication and problem-solving abilities - Ability to work independently and in a team environment - Proficiency in Microsoft Office and customer service software - High school diploma or equivalent

Benefits: - Travel opportunities within the ACWA Power network - Free accommodation in Riyadh - Life insurance coverage

Working Environment: At ACWA Power, we believe in fostering a culture of ongoing learning and development for personal and professional growth. Our team is dedicated to providing exceptional service to our customers while supporting each other in a dynamic and collaborative work environment.

Deadline to Apply: Interested candidates should submit their applications by May 17, 2024.

Equal Opportunity Statement: ACWA Power is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.