Customer Success Representative - Work from home

Job Description:

As a Customer Success Representative at Almarai Company, you will be responsible for ensuring that our customers have a positive experience with our products and services. You will work from the comfort of your own home, providing support to customers through various channels such as phone, email, and chat.

Responsibilities: - Responding to customer inquiries in a timely and professional manner - Troubleshooting and resolving customer issues - Providing product information and recommendations - Building strong relationships with customers to drive retention and loyalty - Collaborating with other departments to address customer needs - Maintaining accurate records of customer interactions

Requirements: - 1 year of customer service experience - Dedicated and driven personality - Strong problem-solving skills - Ability to work cooperatively in a team environment - Excellent communication skills - High school diploma or equivalent

Benefits: - Paid sick leave - Travel opportunities - Profit sharing

Working Environment: At Almarai Company, we empower our employees to take ownership of their work and make impactful decisions. You will be part of a supportive team that values collaboration and innovation.

Equal Opportunity Statement: Almarai Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.