Remote Customer Support Associate

Job Description:

L'azurde Company for Jewelry is looking for a dedicated Remote Customer Support Associate to join our team in Medina, SA. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services. This is a full-time position at the Associate level, requiring a minimum of 2 years of experience in customer support.

Responsibilities: - Respond to customer inquiries and provide timely and accurate information - Resolve customer complaints and issues in a professional and empathetic manner - Process customer orders and returns - Maintain accurate records of customer interactions - Collaborate with other team members to improve processes and enhance the customer experience - Stay up-to-date on product knowledge and company policies

Requirements: - Excellent communication skills, both written and verbal - Ability to work independently and as part of a team - Strong problem-solving skills and attention to detail - Prior experience in customer support or a related field - Hardworking and passionate about providing excellent service - Demonstrated leadership skills and emotional intelligence

Benefits: - Company transportation - Paid sick leave - Training & professional development opportunities - Harmonious workplace environment promoting collaboration and respect

Equal Opportunity Statement: L'azurde Company for Jewelry is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: July 1, 2024

We are excited to welcome a dynamic and customer-focused Remote Customer Support Associate to our team in Medina. Interested candidates should apply before the deadline to be considered for this opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.