Customer Support Representative

Job Description:

The National Shipping Company of Saudi Arabia is seeking a dedicated and hardworking Customer Support Representative to join our team in Mecca, SA. This is an entry-level, full-time position with the opportunity for growth within the company.

Responsibilities: - Handle inbound customer inquiries via phone, email, and chat in a professional and timely manner - Provide accurate information about products and services to customers - Resolve customer complaints and issues effectively and efficiently - Process orders, returns, and exchanges following company policies - Collaborate with other departments to ensure customer satisfaction - Maintain a high level of customer service at all times

Requirements: - Strong decision-making skills - Ability to adapt to changing situations quickly - Excellent communication and interpersonal skills - High school diploma or equivalent - No previous experience required

Personality Traits: - Hardworking - Dedicated

Soft Skills: - Decision-making - Adaptability

Benefits: - Remote work flexibility - Free food - Relocation allowance

Working Environment: We offer a flexible work environment that adapts to change with speed and efficiency. Our team is supportive and collaborative, making it a great place to work and grow.

Deadline to Apply: May 24, 2024

Equal Opportunity Statement: The National Shipping Company of Saudi Arabia is an equal opportunity employer. We value diversity and are committed to creating an inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.