Live Chat Assistant

Job Description:

We are looking for a dynamic Live Chat Assistant to join our team at Saudi Electricity Company in Medina, SA. As a Live Chat Assistant, you will be responsible for providing customer support and assistance through online chat services. This is an entry-level position with no required years of experience, making it a great opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Respond to customer inquiries and provide support via live chat - Assist customers with troubleshooting technical issues - Guide customers through the process of submitting online inquiries and forms - Maintain a high level of professionalism and customer service at all times - Collaborate with other team members to ensure consistent service delivery - Meet and exceed customer satisfaction goals

Requirements: - Driven and passionate individual with a strong desire to help customers - Excellent communication skills and the ability to effectively persuade and lead conversations - Attention to detail and the ability to multi-task in a fast-paced environment - Basic computer skills and familiarity with online chat platforms - High school diploma or equivalent

Benefits: - Dental insurance - Company transportation - Vision insurance

Working Environment: At Saudi Electricity Company, we uphold the highest standards of ethical conduct and integrity. Our team is committed to providing exceptional service to our customers while fostering a supportive and inclusive working environment.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: Saudi Electricity Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.