Live Chat Specialist

The Live Chat Specialist at L'azurde Company for Jewelry will be responsible for providing exceptional customer service and support through live chat interactions. This role will require the individual to be independent and energetic, with a strong attention to detail and the ability to conduct thorough research in order to provide accurate and helpful responses to customer inquiries.

Responsibilities: - Respond to customer inquiries and provide assistance through live chat - Ensure customer satisfaction by resolving issues in a timely and professional manner - Utilize product knowledge to answer questions and provide recommendations to customers - Escalate any unresolved issues to the appropriate team members for further assistance - Maintain accurate records of all interactions with customers - Collaborate with other team members to improve overall customer experience

Requirements: - Strong communication skills - Ability to multitask and prioritize workload - Independent and self-motivated - Energetic and enthusiastic - Attention to detail - Basic knowledge of jewelry products is a plus - No prior experience required, on-the-job training will be provided

Benefits: - Free accommodation - Free food - Company equipment provided

Working Environment: At L'azurde Company for Jewelry, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team is dedicated to delivering exceptional customer service and creating a positive work environment for all employees.

Equal Opportunity Statement: L'azurde Company for Jewelry is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: May 31, 2024

Join our team and be a part of a dynamic and exciting work environment where you can grow and thrive in your career as a Live Chat Specialist. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.