Online Contact Center Assistant

Job Description:

The Saudi Arabian Mining Company is seeking a reliable and dedicated Online Contact Center Assistant to join our team in Mecca, SA. As an entry level position, we are looking for someone with at least 1 year of experience who possesses strong people management and decision-making skills.

Responsibilities: - Respond to customer inquiries through various online platforms - Provide exceptional customer service and assist customers with product information and support - Utilize online contact center software to efficiently manage customer interactions - Collaborate with other team members to ensure a seamless customer experience - Monitor and report on customer feedback and trends

Requirements: - 1 year of experience in a customer service or online contact center role - Strong people management and decision-making skills - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in online contact center software and platforms

Benefits: - Disability insurance - Dental insurance - Employee discounts

Working Environment: At Saudi Arabian Mining Company, we encourage autonomy and independence, trusting our employees to excel in their roles. We provide a supportive and collaborative work environment where employees can grow and develop their skills.

Deadline to Apply: May 22, 2024

Equal Opportunity Statement: Saudi Arabian Mining Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.