Online Contact Center Associate

Job Description:

Saudi Aramco is seeking an Online Contact Center Associate to join our team in Medina, SA. This is a full-time entry-level position with zero years of required experience. We are looking for confident and reliable individuals who possess strong creativity and teamwork skills.

Responsibilities: 1. Handling customer inquiries via online chat, email, and social media platforms. 2. Providing excellent customer service by addressing customer concerns and resolving issues in a timely manner. 3. Utilizing company resources and systems to assist customers with product information and troubleshooting. 4. Collaborating with other team members to ensure a seamless customer experience. 5. Maintaining accurate records of customer interactions and transactions.

Requirements: 1. Confident and reliable with a strong ability to communicate effectively. 2. Creativity to think outside the box when problem-solving. 3. Teamwork skills to collaborate effectively with colleagues. 4. High school diploma or equivalent. 5. Ability to work in a fast-paced environment and multitask effectively.

Benefits: 1. Disability insurance to protect employees in case of unexpected circumstances. 2. Gym membership to promote a healthy work-life balance. 3. Company equipment provided for use during employment.

Working Environment: At Saudi Aramco, we thrive in a culture that embraces change and responds resiliently to challenges. We encourage our employees to grow professionally and personally while contributing to the success of our organization.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: Saudi Aramco is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.