Online Customer Success Representative

Job Description:

Saudi Aramco is seeking a dynamic and motivated Online Customer Success Representative to join our team in Medina, SA. As an Entry Level position, no prior experience is required, but we are looking for individuals who are resourceful, hardworking, and have excellent interpersonal skills.

Responsibilities: - Provide exceptional customer service to online customers through various channels such as email, chat, and phone. - Assist customers with inquiries, troubleshooting technical issues, and resolving complaints in a timely and professional manner. - Proactively reach out to customers to ensure satisfaction and promote products and services. - Collaborate with cross-functional teams to ensure customer needs are met and issues are resolved effectively. - Maintain accurate records of customer interactions and transactions.

Requirements: - High school diploma or equivalent. - Strong communication skills and the ability to build rapport with customers. - Ability to work independently and as part of a team. - Proficient in Microsoft Office and web-based applications. - Persuasion skills and ability to problem solve. - Excellent planning and time management skills.

Benefits: - Competitive salary - Travel and spending expenses covered - Free food provided on-site - Paid Time Off (PTO) for vacations and personal time

Working Environment: Joining Saudi Aramco means embracing a culture that challenges norms and encourages bold thinking. You will have the opportunity to grow and develop in a supportive and innovative environment.

Equal Opportunity Statement: Saudi Aramco is an equal opportunity employer and is committed to building a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Deadline to Apply: 2024-05-31

If you are looking for an exciting opportunity to kickstart your career in customer success, apply now to join our team at Saudi Aramco!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.