Support Representative - Work from home

Herfy Food Services Co is seeking a dynamic and motivated Support Representative to join our team on a full-time basis, working remotely from home. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to start their career in customer support.

Responsibilities: 1. Provide exceptional customer support via phone, email, and chat 2. Assist customers with inquiries, issues, and feedback in a timely and professional manner 3. Troubleshoot technical problems and provide solutions to customers 4. Work collaboratively with team members to ensure a seamless customer experience 5. Maintain accurate records of customer interactions and transactions 6. Stay up-to-date on product knowledge and company policies 7. Identify opportunities for process improvement and escalate complex issues to management as needed

Requirements: 1. Resourceful and resilient personality traits 2. Excellent people management and teamwork skills 3. Strong communication skills and customer service orientation 4. Ability to work independently and manage time effectively 5. Proficiency in using technology and learning new software systems quickly

Benefits: 1. Travel opportunities for professional development 2. Parental leave for work-life balance 3. Profit sharing to reward hard work and dedication

Working Environment: At Herfy Food Services Co, we encourage a spirit of exploration and taking calculated risks for growth. Our team values creativity, collaboration, and a passion for delivering exceptional customer service.

Equal Opportunity Statement: Herfy Food Services Co is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-05-13

Join our team and become a part of a fast-growing company with exciting opportunities for professional growth and development! Apply now to start your career as a Support Representative at Herfy Food Services Co.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.