Web Chat Officer - Work from home

Middle East Battery Company is seeking a motivated and adaptable Web Chat Officer to join our team. This is a full-time position that offers the flexibility to work from home. The ideal candidate will have at least 2 years of experience in a similar role and possess strong communication skills.

Responsibilities: - Respond to customer inquiries via web chat in a timely and professional manner - Provide accurate information and assistance to customers regarding products and services - Collaborate with other team members to ensure seamless customer experience - Utilize strategic planning to address and resolve customer issues efficiently - Maintain a high level of customer satisfaction through effective communication and problem-solving - Assist with website updates and maintenance as needed

Requirements: - 2+ years of experience in a customer service or web chat role - Excellent communication skills, both written and verbal - Ability to work independently and collaboratively in a fast-paced environment - Strong teamwork and strategic planning skills - Motivated and adaptable with a customer-centric mindset

Benefits: - Travel and spending expenses covered - Company transportation provided - Paid Time Off (PTO) - Opportunities for career advancement and professional development

Working Environment: At Middle East Battery Company, we believe in fostering a culture of ownership and responsibility at every level of our organization. We value teamwork and collaboration, and strive to create a supportive and inclusive work environment for all employees.

Deadline to apply: May 13, 2024

Equal Opportunity Statement: Middle East Battery Company is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.