Sales Consultant

A Sales Consultant is responsible for providing excellent customer service, building strong client relationships, and achieving sales targets. The role requires effective communication skills, a customer-centric approach, and a strong ability to understand customer needs and preferences. The Sales Consultant will be responsible for promoting and selling products or services, maintaining a high level of product knowledge, and staying updated on industry trends. This role requires a proactive and self-motivated individual who can work independently and as part of a team.

Responsibilities:

1. Build and maintain strong relationships with customers through excellent service and follow-up
2. Identify customer needs and recommend suitable products or services
3. Meet or exceed sales targets by closing sales and upselling
4. Stay updated on product knowledge, features, and benefits
5. Effectively communicate product information to customers
6. Handle customer inquiries, complaints, and returns in a professional and timely manner
7. Participate in sales meetings, trainings, and events as required
8. Collaborate with team members to achieve team targets
9. Maintain accurate and up-to-date customer records
10. Stay updated on industry trends and competitors

Preferred Candidate:

1. Minimum 1-5 years of experience in sales or customer service
2. Excellent communication and interpersonal skills
3. Customer-centric approach with a strong ability to build and maintain relationships
4. Ability to understand customer needs and recommend suitable solutions
5. Proactive and self-motivated with a drive to achieve sales targets
6. Ability to work independently and as part of a team
7. Strong product knowledge and ability to effectively communicate product information to customers
8. Attention to detail and strong organizational skills
9. Ability to handle customer inquiries and complaints in a professional and timely manner
10. Knowledge of industry trends and competitors

Skills

• Strong communication and interpersonal skills
• Customer service skills
• Sales skills
• Product knowledge
• Attention to detail