Wholesale Supervisor

Job Title: Wholesale Supervisor - Wholesale Channel

Department: Commercial Middle East & Gulf

Reports To: Area Sales Manager

Scope and Impact of Position on the Organization:

- Business Development: Drive business growth and maintain market engagement through intensive field presence to meet quarterly and annual sales targets.

- Sales and Margin Maximization: Increase sales and margins while ensuring a high company profile across the territory.

- Team Spirit: Embrace team spirit and take on responsibilities and challenges, especially in a distributor-dominant environment.

Roles and Responsibilities:

- Dealer/Partner Collaboration: Work closely with dealers/partners, providing technical and commercial support.

- Customer Relationship Management: Develop and maintain strong relationships with wholesale customers, including distributors, wholesalers, and retailers.

- Internal Sales Participation: Attend internal sales calls or meetings and actively participate.

- Corporate Reporting: Ensure adherence to a steady corporate reporting system.

- Sales Strategy Implementation: Recommend and implement strategies to maximize coverage, sales, and market share.

- Customer Service: Provide exceptional customer service and support, addressing inquiries, concerns, and product issues promptly.

- Management Reporting: Act proactively with high credibility and responsibility towards management reporting.

- Marketing Collaboration: Work with the marketing team to develop and execute effective sales and marketing campaigns targeted at wholesale customers.

- Industry Awareness: Stay updated with industry trends, competitor activities, and market conditions to effectively position products and drive sales.

- Cross-functional Collaboration: Collaborate with supply chain, customer service, and finance teams to ensure smooth order fulfillment, timely delivery, and accurate invoicing.

- Business Development: Identify and target new business opportunities to expand the wholesale customer base.

Qualifications:

- Bachelors degree in business administration/marketing.

- 3-5 years of experience in building materials wholesale sales in the assigned area.

- Understanding of local trade and market demands.

- Strong communication and socializing skills.

- Outstanding persuasion skills.

- Strong analytical skills.

- High presentation skills.

- Professional, courteous, and helpful manner.

- Outstanding organizational skills.

- Ability to multitask and manage multiple responsibilities.

- Effective team member with the ability to work under stress and meet deadlines.

- Effective verbal and written communication skills in English. Arabic is an asset.

Measures of Performance :

- Sales performance across the area, based on sales KPIs.

- New business initiatives as per SMART objectives.

Capabilities:

- Customer understanding and relationship building.

- Selling and influencing skills.

- Negotiation skills.

- Channel and customer activation.

- Channel and customer strategy and planning.

- Commercial management.

- Resource planning and organization.