Chronic Care - Bupa Arabia

Job Description

Role Purpose:

Leading and overseeing the chronic care Medical Engagement Program, ensuring 100% members engagement, retention and compliance with cost-effectiveness targets. This role requires strong leadership, strategic planning, and healthcare expertise to achieve these objectives.

Key Accountabilities:

1- Chronic Care Program Leadership;

• Develop and implement strategies to achieve 100% members engagement in the chronic care program.
• Define and communicate health outcome targets and care coordination milestones to enrolled members.
• Collaborate with internal and external stakeholders to implement evidence-based care pathways across the continuum of care that drive improved health outcomes.
• Continuously evaluate and adjust care plans to achieve 100% compliance with outcome targets.

2- Performance Monitoring;

• Supervise and lead a team of healthcare professionals, including doctors and provide guidance, support, and training to ensure team members meet performance targets.
• Establish and monitor key performance indicators (KPIs) related to member engagement, health outcomes, and cost reduction.
• Take proactive measures to address any deviations from targets and implement corrective actions.

3- Reporting;

• Utilize data analytics to track program performance and provide regular reports to senior management.
• Make data-driven decisions to optimize program effectiveness.

4- Technology;

• collaborate with other stakeholders to ensure availability of technology system as a comprehensive set of tools, devices and software that are designed to promote and support preventive care, system will utilize advanced technologies to monitor, assess and manage individual’s health proactively. For example:
• Wearable Devices
• Remote Monitoring Tools
• EHR
• Telehealth Platform
• Health Apps
• Data Analysis Tools
• AI Tool
• Population Health Assessment tool.
• Health Engagement Platform
• Reminder System
• Health Library

Skills

• Proven experience in healthcare leadership roles, with a focus on chronic care management
• Strong understanding of healthcare quality metrics and performance improvement strategies
• Team leadership
• Data analytics
• Project Management
• Strategic Management
• Problem-solving skills.
• Communication skills
• Familiarity with healthcare software

Education

Bachelor's degree in Medicine

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