Healthcare Operations Manager

About Our Client

Top client specialize in the healthcare sector in the kingdom

Job Description

• Supporting the Healthcare Sector Director to deliver the above in line with the Companies Vision, values and strategy, evidenced by accurate and timely reporting, clear communication.
• Overseeing a multi-site with multi-disciplined teams ( hospitals, clinics, Pharmacies)
• Build value and competitive advantage in the services across the business units of the sector
• Driving visible service delivery by ensuring a high level of care is achieved evident by internal and external inspection outcomes
• Periodically managing internal audits with regards to service standards and compliance ensuring that agreed KPIs are delivered
• Setting, Implementing targets and support the quality and financial performance of each site , evident through growth in each site`s contribution and quality outcomes
• Supporting bespoke training and development plans for the Healthcare sector teams across all business units evidenced by monthly one to ones, quarterly supervisions and annual appraisals
• Implementing high morale and engagement and promoting a culture of outstanding performance & Excellent patient Experience journey
• Attracting, engaging, retaining and developing talent within each Hospital monitoring recruitment processes, turnover & attrition in line with company policies and procedures, ensuring that right to KSA & International accreditation standards are adhered to
• Developing and executing innovative approaches to maximize quality performance and regulatory outcomes
• Delivering end to end Staff management processes (where appropriate) in partnership with HR
• Maximizing profitability through revenue generation, expense control and ongoing market analysis
• Demonstrating an understanding of the unique niche within the market, planning forward to sustain the viability of the Hospitals to local market needs
• Ensuring regular and routine audit & leading to the development of action plans evidencing progress against prioritized actions
• Conduct comprehensive audit & site visit with each Hospital. Conduct unannounced hours visits to Hospital once a month or more frequently if the risk is perceived or inferred.
• Overall knowledge of Profit & Loss (P&L) business management (pricing, financial reporting, census measures, variance reports, labour reports, etc.)
• Understands and utilizes the business intelligence reports/tools to manage and enhance our business operation
• Attend and contribute to the corporate agenda, attending Quality Review Meetings and routine finance meetings and other meetings as required, sharing knowledge of the Hospitals
• Ensuring Hospitals & all business units are safe by ensuring Health & Safety policies and best practice are embedded and adhered to

The Successful Applicant

• 15 years of experience (At least 5 years in similar position in KSA )
• Experienced in healthcare operations management, preferably within a hospital and polyclinic setting.
• Proficient in strategic planning and resource optimization to ensure efficient operations.
• Skilled in budget management and financial analysis to maximize profitability.
• Strong leadership abilities to oversee and motivate a diverse team of healthcare professionals.
• Experience in JCIA organizations is preferred

What's on Offer

competitive salary, be part of a transformational business