Assistant Finance Business Support Manager

People

Manage everyday activities plan and assign work ensuring you always have the right staffing numbers

Develop your team and improve their performance through coaching and feedback and create performance and development goals recognise good performance

Train your team to make sure they deliver with compliance to our standards and have the tools they need to work efficiently

Recommend or initiate any HR elated actions where needed

Direct the team on how decisionmaking impacts profits

Drive a great working environment for teams to thrive connect departments to create sense of one team

Responsible Business

Implement and maintain acceptable accounting practices as required by company policy and procedures

Ensure financial control procedures and systems are ethical and legal

Participate in local recognised professional and industry organisations

Manage hotel contracts (example: vendor leases and/or service contracts)

Other adhoc duties unexpected moments when we have to pull together to get a task done

Financial

Use financial analysis data trends and market information to anticipate needs identify operating/financial issues and recommend actions to maximise financial return

Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads

Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts

Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings

Manage accounts payable to balance cash flow and reputation with suppliers

Analyse ROI for capital projects prior to committing funds and upon completion determine if anticipated results were achieved

Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply) credit and collection disbursements deposits and remittances

Guest Experience

Help guests youll be happy to help if someone needs assistance with a request or complaint

Ensure accounting practices support the guest experience through payment options (e.g. credit card systems room charges) inventory controls and financial dispute resolution

Accountabilities

This is the high Accounting job in a large luxury or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable Accounts Receivable Credit/Collections Purchasing Audit Payroll and/or Accounting Operations.

What we need from you

Bachelors degree / higher education qualification / equivalent in Accounting and Finance

48 years experience in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role or an equivalent combination of education and workrelated experience

Knowledge of accounting management duties e.g. negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections displacement analysis preparing government reports filing tax returns etc

Professional accounting or finance designation or certification preferred.

Must speak local language(s). Other languages preferred

How do I deliver

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. Its what connects every colleague in all IHG hotels.

Each IHG hotel brand delivers True Hospitality in their own way and at the heart of it all are specific core service skills.

True Attitude: being caring wanting to make a positive difference and building genuine connections with guests

True Confidence : having the knowledge and skills to perform your role and giving guests the confidence that they can trust you to help and support them during their stay

True Listening : focusing on what your guest is saying picking up on body language that is often overlooked and understanding what the guest wants and needs

True Responsiveness : is about providing guests with what they need and doing so in a timely and caring manner

Theres so much more to the job than we can capture here. Its simply about creating great experiences doing the right thing and understanding people.

What we offer

Well reward all your hard work with a great salary and benefits including a uniform great room discount and superb training.

Join us and youll become part of the global IHG family and like all families all our individual team members share some winning characteristics. As a team we work better together we trust and support each other we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve visit confidential to find out more about us.

At IHG weve made a promise. As one of the worlds leading hotel groups were here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome cared for recognised and respected wherever they are in the world. Want to be part of the journey Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business pleasure or a blend of both. Weve thoughtfully designed our spaces to encourage support and celebrate great connections. Were also big on meetings and events a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style Dare to Connect is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guests experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Dont quite meet every single requirement but still believe youd be a great fit for the job Well never know unless you hit the Apply button. Start your journey with us today.

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