Front Desk Agent - Hospitality Industry

Job Description

Join Eram Talent as a Front Desk Agent in the hospitality industry! As a Front Desk Agent, you will be the first point of contact for guests and play a crucial role in creating a positive and welcoming experience. Eram Talent is committed to providing exceptional service and creating memorable stays for our guests.

Responsibilities:

• Greet and check-in guests, ensuring a smooth and efficient process
• Handle guest inquiries and provide information about hotel facilities and services
• Assist with guest requests, such as booking reservations, arranging transportation, and providing recommendations for local attractions
• Maintain accurate records of guest interactions and transactions
• Handle guest concerns and complaints in a professional and timely manner
• Coordinate with other departments to ensure guests' needs are met