Housekeeping Public Area Supervisor

The Movenpick Hotel Waad Al Shamal is a luxury 5-star hotel located in the stunning Northern Province of Saudi Arabia. Boasting a total of 243 rooms, guests can indulge in unparalleled comfort and opulence during their stay. The hotel offers a wide range of amenities, including five exquisite food and beverage venues, providing guests with a diverse culinary experience. For those in need of professional spaces, the hotel features 18 expansive meeting rooms, perfect for hosting conferences, workshops, or other corporate gatherings. Additionally, the hotel offers large banqueting facilities, making it an ideal venue for grand celebrations and events. 

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

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Job Description

Housekeeping Public Area Supervisor

What you will be doing:

• Responsible for the cleanliness of hotels public areas including hotel exteriors.
• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Train and inspect the performance of assigned public area attendants ensuring that all procedures are completed as per the hotel's operating standards and that they are informed daily about priorities
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Keep records of special cleaning and maintenance up to date.
• Establish cleaning programs to maintain top cleanliness and hygiene standards.
• Ensure emergency procedures are followed strictly.
• Ensure health and safety as well as hygiene rules are strictly followed.
• Perform any other reasonable duties as required by the department head at all time.
• Ongoing training, coaching and development of Colleagues to impact overall departmental morale
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Service focused personality is essential
• Previous experience in a similar leadership role is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities and the ability to lead by example

Additional Information

What is in it for you:

Employee benefit card offering discounted Accor rates worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities