Operations Manager

Essential Job Functions

• Lead, direct and manage site operations to ensure that the operations staff executes service agreements at, or above the client's standards.
• Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client.
• Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Manage revenue and expenses to budget constraints.
• Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities
• Oversee accounts receivable, including client invoicing and collections, as needed
• Process incoming vendor invoices (cost of transportation and overhead expenses), as needed
• Analyze market trends to further develop scalable and strategic operations practices
• Execution of the applicable KPI’s per company standard.
• Ensure stock integrity of all clients
• To review as a minimum annually all such areas and provide reports that the reviews have been completed and actions have been taken where necessary concentrating on the accuracy and quality of records, compliance to SOPS and the quality of the handling and storage.
• Team building and morale management using appraisals and any PDP’s
• Ensure that all staff are trained and briefed on correct operating procedures including Health and Safety

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
• Sitting for extended periods of time
• Vision abilities required by this job include close vision and the ability to adjust focus
• Walking within the warehouse and inspecting freight

Other Skills / Abilities

• Computer Literate
• Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
• Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).

Experience

Required

• 6 year(s): Industry Experience

This job has been sourced from an external job board.
More jobs on