Tender & Technical Support Engineer

Group overview:

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar is involved in:

• Electrical, Electromechanical and Civil Engineering Construction


• Manufacturing and Marketing Electrical Construction Products


• Allied Engineering Services

Our Main Divisions:

• alfanar electric


• alfanar Construction


• alfanar Building Systems

alfanar electric

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

alfanar electric operates industries in:

• Riyadh and Jubail, Saudi Arabia


• Dubai, UAE


• London, UK

alfanar has a development and engineering center in Chennai, India.

Industrial Complex, Riyadh

The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the Complex houses alfanar’s facilities.

The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job Purpose

Assisting in the tendering process by ensuring accurate and competitive bids. Offering technical support to internal teams and external clients, aiding in clarifications, and facilitating a smooth transition from tender submission to project execution.

Key Accountability Areas

Inquiry Handling and Costing:

• Handle incoming inquiries efficiently.


• Examine RFQs and generate cost estimates using standardized processes and tools.

Offer Submission Compliance:

• Ensure timely clarification for improved clarity in offer submissions.


• Verify that offer submissions follow all necessary details.


• Participate in negotiations during the bidding stage to secure the best offers from suppliers.

Techno-Commercial Offer Preparation:

• Prepare a detailed Techno-Commercial Offer.


• Examine customer purchase orders and authorize them based on the authority matrix.

Project Execution and Modification:

• Review and prepare modifications and service offers during project execution in collaboration with the service offer team.


• Coordinate with all relevant functions (Design, supply chain, project management, account, etc.) to control project budget and delivery.

Cost Control in Production Process:

• Implement cost control measures in the production process using ERP systems for routing, process release, and overall cost management.

Customer Support:

• Support Sales Engineers during customer negotiations and deal closures.


• Assist Marketing Engineers with technical clarifications to secure technical submittal approval and attend customer meetings if required.


• Support customers (clients, consultants, and contractors) with all technical aspects at all project stages.

Role Accountability

HR Proficiency

• Training of sub-ordinates and forming a team to get the work effectively achieved. 


• Provide leadership, coaching, and direction to subordinates in all aspects of their work. 


• Delegate sub-ordinates in each respective assignment.


• Ensures fair distribution of tasks to maintain morale, motivation of subordinates. 

Delivery

• Perform the planned activities to meet the operational and development targets as per delivery schedules. 


• Utilize resources effectively to achieve objectives within efficient cost and time.


• Provide a periodic report formatted by detailing the deviation and execution of planned tasks. 


• Problem-solving


• Resolve any related problems arise and escalate any complex operational issues. 

Quality

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.   


• Business Process Improvements (Effectiveness)


• Coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible.

Compliance

• Comply to related policy & procedures and work instructions. 

Safety

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification
Bachelor Degree in Electrical Engineering


Work Experience
2 to 5 Years


Technical / Functional Competencies
Oral/Written Communications
Negotiation
Requests for Proposals
Feasibility/Cost/Benefits Analysis
Business Acumen