Spa Receptionist (Local Female only) - Urgent Hiring

We are looking to hire a confident Spa Receptionist (Local Female only) to join our incredible team at Mandarin Oriental Hotel Group Limited in Riyadh Riyadh Province
Growing your career as a Full Time Spa Receptionist (Local Female only) is an awesome opportunity to develop relevant skills.
If you are strong in adaptability, presentation and have the right mindset for the job, then apply for the position of Spa Receptionist (Local Female only) at Mandarin Oriental Hotel Group Limited today!

Responsibilities:

• Attend the hotel morning meeting, highlighting VIP guest arrivals and contacting key guests to promote the spa services and facilities.


• To organize and relay all duties relating to guest arrivals, with a focus on frequent day and hotel guests, VIPs, and journalists in the spa morning and afternoon line-up meetings.


• Liaise with reservations on future hotel bookings and contact key guests to promote the spa services and facilities.


• Organize and provide housekeeping with spa welcome appointment letters for guest arrivals the following day.


• To implement and monitor a data collection system in spa operations for birthdays, anniversaries and special occasions


• To implement and monitor a guest feedback system for spa guest departures.


• To organize and carry out all duties relating to any special arrangements for spa guests


• To monitor and follow-up guest complaint return visits in order to achieve maximum guest satisfaction and provide feedback to the Spa Manager


• To work in liaison with the spa manager on monthly GSS results


• To entertain guests and VIPs, building relationships with them whilst encouraging repeat custom


• To assist the spa reception with check-in and check-outs, aiding in the efficient flow of service


• To update the spa database on guests’ history profiles and guest preferences, providing accurate information at all times


• To promote the spa and hotel facilities to all guests and visitors


• To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests

Requirements:

• 0–2 years of experience.


• Good in English ( Writing andspeaking)


• Saudi Female for a (Female SPA)

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Benefits of working as a Spa Receptionist (Local Female only) in Riyadh Riyadh Province:

● Learning opportunities
● Company offers career progression opportunities
● Attractive package