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3 Assistant - Sales Support

icon building Company : Arla, L.l.c.
icon briefcase Job Type : Full Time

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Job Description - 3 Assistant - Sales Support


Description

Job ID


41001024


Job Title


Assistant - Sales Support


Job Function


Sales


Job Family


Sales Support


Job Level


3


Career Stream


Individual Contributor


Position examples


  • Sales Administration Clerk
  • Sales Support Assistant
  • Global Sales Support Assistant

Level definition


  • Provides administrative/office or technical support to a function or unit.
  • Complete prescribed activities, perform standardized tasks and activities within clearly defined and established procedures.
  • Work under regular, direct, or indirect supervision and guidance provided either by a team leader or by the system within which they operate.

Key responsibilities


  • Provides timely and effective administrative support to a sales team, a unit, or a department.
  • Processes sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time.
  • Drafts sales documentation, proposals, reports, and correspondence (i.e. sales contracts, maintenance agreements).
  • Makes standard calculations to accurately compile and report statistics.
  • Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales team's activities.
  • Answers internal and customer enquiries on product availability, prices, delivery times and the status of orders so that enquiries are dealt with promptly and accurately.
  • Communicates with staff from other areas in the organization, such as production, warehouse, transport, or distribution to confirm the status of orders and resolve customer complaints.
  • Uses databases or other computerized systems to maintain up-to-date customer records.
  • Uses digital data to track the status of orders and deliveries & triggers relevant communication.
  • Maintains sales commission and expense records.
  • Utilities Arla BI system to generate sales reports and statistics.

Educational background


  • Entry level for profiles with a vocational or technical education but with no or limited practical experience (0-2 years).
  • Require technical experience to operate effectively.

Competencies

02. SENSE
03. CREATE
01. LEAD

Original job 3 Assistant - Sales Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Arla, L.l.c.

Welcome to the farmer owned dairy company Arla. Discover our brands, read our news or find a job.

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