Job Description - Account Manager

We are looking for an Account Manager to create long-term, trusting relationships with our clients. The Account Manager’s role is to oversee a portfolio of assigned clients, develop new business from existing clients and actively seek new sales opportunities.



For you to thrive in our team and organization, a “can do” attitude, eagerness to learn and a bit of humor is what it takes! :)



This specific role is unique to the Sales family because you will support us with your passionate talent, hungry for a new adventure, a multinational workplace is waiting for you.



Sounds appealing? If so, check out the details below, and share your application with us for the COFE journey to start.



What you'll do:



  • Serve as the lead point of contact for all customer account management matters

  • Build and maintain strong, long-lasting client relationships

  • Negotiate contracts and close agreements to maximize profits

  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

  • Prepare reports on account status

  • Collaborate with sales team to identify and grow opportunities within territory

  • Assist with challenging client requests or issue escalations as needed 




    What we are looking for:



    • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

    • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

    • Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)

    • Experience delivering client-focused solutions to customer needs

    • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

    • Excellent listening, negotiation and presentation abilities

    • Strong verbal and written communication skills

    • BA/BS degree in Business Administration, Sales or relevant field



    • Flexibility to work Outdoors. 

    • Excellent communication skills.

    • Excellent negotiation skills.



    The practical details of the package we offer:



    • ESOP - Employee Stock Options Plan

    • Medical Insurance

    • Commission

    • Annual Leave as per Labor law

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