Admission & Registration Officer

We are seeking a detail-oriented and service-driven Admission & Registration Officer to support student admissions, registration processes, and records management. This role plays a key part in ensuring a smooth and efficient experience for applicants and enrolled students while maintaining compliance with institutional policies.

1. Admission Processing & Applicant Support

• Guide applicants (walk-in, phone, online) through the admissions process
  
• Review applications and ensure completeness
  
• Communicate acceptance decisions and follow up on missing documents
  
• Track payments, contracts, and required forms
  
• Prepare acceptance letters and official communications
  
• Update applicant status in the Student Information System (SIS)
  

2. Financial Aid Coordination

• Handle documentation for financial aid programs (e.g., Daeem, Tamooh, Tamkeen, Forsan)
  
• Prepare contracts, promissory notes, and agreements
  
• Maintain accurate records in SIS and internal systems
  
• Coordinate with Legal Affairs for contract validation
  

3. Student ID Card Management

• Verify eligibility and issue student ID cards
  
• Manage reprints and maintain issuance logs
  

4. File & Document Management

• Organize and maintain student records
  
• Track missing and submitted documents
  
• Ensure secure storage and easy retrieval of files
  

5. Student Services & Technical Support

• Respond to student inquiries (SIS, email, Blackboard access)
  
• Process withdrawals, reactivations, and major changes
  
• Issue official documents (transcripts, letters, study plans)
  
• Support students during registration periods
  

Requirements

• Bachelor’s degree in Administration, Education, or related field
  
• 1–3 years of experience in admissions, registration, or student services
  
• Strong knowledge of SIS systems and Microsoft Office
  
• Excellent communication and customer service skills
  
• Fluent in Arabic and English
  

Core Competencies

• Customer Service Orientation
  
• Attention to Detail
  
• Organization & Time Management
  
• Problem-Solving
  
• Confidentiality & Professional Ethics
  
• Initiative & Accountability