Assistant Housekeeping Manager

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We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at Sofitel Al Khobar , Saudi Arabia In this role, you will work collaboratively with the Executive

Housekeeper to ensure the highest standards of cleanliness and guest satisfaction throughout our property.

• Assist in managing daily housekeeping operations, including staff scheduling and task allocation
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain cleanliness standards
• Coordinate with other departments to ensure smooth operations and prompt resolution of guest requests
• Oversee inventory management of cleaning supplies and linens
• Train and mentor housekeeping staff on proper cleaning techniques and customer service standards
• Implement and maintain health and safety protocols in line with local regulations and company policies
• Assist in developing and implementing strategies to improve operational efficiency and guest satisfaction
• Handle guest complaints and feedback professionally and efficiently
• Participate in budget planning and cost control measures for the housekeeping department
• Support the Executive Housekeeper in administrative tasks and reporting

• Proven experience in housekeeping management, preferably in a luxury hotel or resort setting
• Strong organizational and leadership skills with the ability to manage and motivate a diverse team
• Excellent communication skills in English, both verbal and written
• Proficiency in hospitality management software and MS Office suite
• In-depth knowledge of housekeeping operations, cleaning techniques, and quality standards
• Understanding of inventory management and cost control principles
• Familiarity with health and safety regulations in the hospitality industry
• Strong problem-solving skills and ability to make decisions under pressure
• Customer-focused mindset with a commitment to delivering exceptional guest experiences
• Ability to work flexible hours, including weekends and holidays
• Multilingual abilities