Balady City Products Director

Role Summary

The job holder is responsible for managing product planning and performance across Balady City by coordinating portfolios, roadmaps, analytics, and governance mechanisms to optimize value propositions, delivery outcomes, and KPI attainment

Functional Accountabilities

•    Manage formulation and maintenance of the product portfolio register, aligning entries, ownership, and review cadences with approved governance policies and decision rights
•    Facilitate ideation workshops and intake mechanisms by coordinating participants, prework, and evaluation criteria to generate and prioritize product concepts and updates
•    Review market dynamics, demand patterns, and technology shifts, and assess portfolio implications to surface gaps, risks, and enhancement opportunities
•    Consolidate business case inputs by framing opportunities, synthesizing feasibility, risks, costs, and financial impacts, and coordinating validation with relevant functions
•    Facilitate development of product value propositions by consolidating market insights, partner directives, and customer evidence, and preparing recommendations for leadership review and approval
•    Manage product roadmap planning by defining milestones, dependencies, and KPIs, aligning timelines with relevant functions to guide execution and monitor performance
•    Ensure alignment with Digital Excellence & Innovation by applying policies, frameworks, and guidelines to ensure consistency, quality, and adherence to enterprise-wide digital standards
•    Supervise collection and documentation of business needs and review BRDs to confirm requirements, workflows, assumptions, and alignment to intended outcomes
•    Facilitate development of alternative solution options that address technical, operational, and regulatory requirements, and review stakeholder inputs to validate assumptions and confirm viability
•    Manage preparation of pricing assessments with Finance by consolidating cost, revenue, and value considerations, and present recommended pricing scenarios with supporting assumptions
•    Facilitate alignment with Digital on system data inputs, flows, and integration needs, ensuring documentation and traceability to acceptance criteria during solution development and UAT
•    Supervise coordination of financial, legal, regulatory, and compliance due diligence with relevant functions, and review outcomes and recommended actions prior to approval
•    Implement structured product usage performance monitoring by reviewing adoption, engagement, and funnel metrics to surface improvement areas and inform portfolio decisions
•    Review customer satisfaction data, UX feedback, and experiment results, and facilitate roadmap and service design adjustments with responsible teams
•    Consolidate KPI results, product metrics, and insights into structured reports, proposing prioritized continuous improvement backlogs for governance forums and decisions
•    Ensure archiving of analytical outputs, reports, and lessons learned in the knowledge repository to enable traceability, reuse, and informed decision-making
 

JOB REQUIREMENTS

Bachelor’s degree in Business Administration, Industrial Engineering, Information Systems, Computer Science, Economics, Data Analytics, or any related field is required

A minimum of 11 years of relevant experience with at least 4 years of experience in a leadership role

Certifications in AIPMM Certified Product Manager, Pragmatic Institute PMC, CBAP or PMI-PBA, and PMP or PRINCE2 are optional

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