Business Operations Analyst

About the Company

Aligned with Saudi Arabia’s Vision 2030, we harness the Kingdom’s rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region’s human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom’s ambitious objectives, championing a high-tech, sustainable future.

About the role

We are hiring a Business Operations Analyst to support daily and monthly operational activities within finance, product, and regulatory functions. This role is ideal for candidates with 0–4 years of experience who possess strong analytical skills, attention to detail, and the ability to work across cross-functional teams. The role involves managing billing processes, tracking KPIs, supporting audits, and ensuring smooth business-as-usual (BAU) operations. Arabic-speaking candidates are preferred.

Key Responsibilities

· Oversee daily and monthly business operations activities, including billing validation, reconciliation, and invoicing.

· Coordinate with Finance and Product teams for revenue tracking, fee collection, and showback/chargeback processes.

· Track KPIs, SLAs, and partner performance, preparing operational and compliance dashboards.

· Support audits and regulatory reporting by maintaining detailed operational evidence and documentation.

· Assist in validating Billing Engine outputs and partner transaction usage records.

· Collaborate with technical, finance, and cross-functional teams to ensure smooth BAU operations.

· 0–4 years of experience in Business Operations, Finance Operations, or related roles.

· Strong understanding of billing, reconciliation, invoicing, or financial operations.

· Ability to track and analyze KPIs, SLAs, and operational performance metrics.

· Experience working with Finance, Product, or cross-functional teams.

· Strong documentation, reporting, and analytical skills.

· Basic understanding of regulatory reporting or audit support is preferred.

· Proficiency in MS Excel or reporting tools is a plus.

· Arabic-speaking candidates are preferred.

Why Join Us

· Work on large-scale Open Banking and Open Finance production environments.

· High-impact role ensuring stability of mission-critical banking systems.

· Collaborative environment with exposure to cross-functional engineering teams.

· Opportunities for growth in SRE, DevOps, and advanced production engineering roles.

· Be part of cutting-edge digital banking initiatives within the KSA market.

Disclaimer: CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, & performance. Female and minorities are strongly encouraged and preferred to apply for the role