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Chief Operating Officer

Job Description - Chief Operating Officer

On behalf of our client, we are seeking a highly skilled and
accomplished
Chief Operating Officer to join the company in Riyadh.

 

Job Summary

The COO will be a key member of the executive team,
reporting directly to the CEO. You will be responsible for overseeing and
optimizing all day-to-day business operations to enable rapid growth and ensure
operational efficiency. This is a strategic, high-impact role where you will
draw upon your extensive experience in the high-tech industry and banking
sector to drive the company's operational and financial performance.

  • Develop and implement innovative
    operational strategies, policies, and procedures to support the company's
    long-term strategic objectives

  • Lead cross-functional teams to streamline
    workflows, improve productivity, and eliminate bottlenecks

  • Oversee the technology roadmap and
    infrastructure to ensure reliable, scalable, and secure systems that support
    the company's growth

  • Manage the customer support team to
    deliver an exceptional user experience and drive customer satisfaction

  • Analyze key performance metrics and
    identify opportunities for process improvements and cost savings

  • Collaborate with the leadership team
    on budgeting, forecasting, and resource allocation to optimize financial
    performance

  • Hire,
    develop, and retain top talent across all operational functions



Requirements

  • 10+ years of progressive
    experience in operations management, ideally in a fast-paced, high-growth FinTech
    company

  • Bachelor's degree in Business,
    Engineering, IT or a relevant technical field (Master's degree preferred)

  • Extensive experience in the
    banking or financial technology industry, with a deep understanding of industry
    trends and best practices

  • Highly tech-savvy, with the
    ability to understand and leverage the latest technologies, tools, and systems
    to enhance cross-functional collaboration and productivity

  • Proven track record of driving
    operational excellence and efficiency in a high-tech or financial services
    environment

  • Strong strategic mindset with the
    ability to think several steps ahead and anticipate future needs

  • Excellent analytical and
    problem-solving skills with attention to detail

  • Exceptional communication and
    interpersonal skills to effectively collaborate cross-functionally

  • Experience leading and motivating
    teams in a dynamic, entrepreneurial environment




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