CKSA-Credit Control Team Leader-Riyadh(Saudi National Only)

1. Leading the whole credit control operations in Abu Dhabi, including managing relationship with customers and lead decision maker when it comes to credit control

2. Supervise 1 collector and develop him to be an assistant credit control specialist

3. To ensure customer records are maintained in an accurate and timely manner.

4. To ensure collections are picked up in a logistically efficient manner.

5. To support the Credit Control Manager to meet collection objectives set by Financial Controller.

• Leading the whole credit control operations in Abu Dhabi. Responsibility over credit control, accounts receivable and collection related to Canon Emirates - Abu Dhabi Branch.

• Full ownership over all AR KPIs in Abu Dhabi, including overdues management and cash, ensuring to drive for efficiency and improvement vs. previous year

• Supervise 1 collector and develop him to be an assistant credit control specialist

• Lead contact point for the branch manager and AMs in Abu Dhabi, involved in structuring new deals, resolving conflicts and collecting overdues

• Frequent contact with customers regarding their accounts including follow-up on payments, statements, reminders and Dunning letters.

• Receipts data entry into ERP.

• Customer Accounts reconciliation.

• Customer balance and Accounts Receivable sub-ledger reconciliation.

• Coordinate distribution of invoices and statements to customers.

• Coordinate the Collector’s collection of payments from customers.

Interpersonal Skills

• High sense of responsibility, motivation and drive for results

• Confident and able to take independent decisions as appropriate

• Very high negotiation and problem solving skills

• Good team player.

• Able to work in a multicultural environment.

• Attention to detail and accuracy for working with computers and figures.

• Able to communicate clearly and effectively with individuals at all levels.

Previous Experience, Education, Job Learning

• Practical “hands-on” exposure to an account collections environment with a high volume of customers in Abu Dhabi (5 years minimum).

• Strong organizational skills when dealing with large amounts of data.

• Effective analytical skills regarding reconciliations.

• Fluency in written and spoken English and Arabic (essential).

• High level of written and spoken communications (essential).

• Professional appearance, attitude and communication style.

• Familiarity with MS Office, Email and Internet (essential).

• Familiarity with ERP Systems.