Client Advisor

We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.

#COLOROUTSIDETHELINES

We are looking for who is ready to make a difference, into an intercultural environment made of  love and passion, talents and out of the box thinkers.

Marni is looking for a Client Advisor to join its team's Concession ECI in Madrid.

PROFILE 

• Greeting customers;


• Be involved in stock control and management;


• Assisting customer to find what they are looking for;


• Giving advice and guidance on product selection to customers;


• Being responsible for processing cash and card payments;


• Reporting discrepancies and problems to the supervisor;


• Dealing with customer refunds;


• Responsible dealing with customer complaints;


• Working within established guidelines, particularly with brand;


• Attaching tags to merchandise on the floor;


• Receiving and storing the delivery of stock;


• Keeping up to date with special promotions and putting up displays.

JOB REQUIREMENTS

• At least 2 years of experience as Sales Associate in Luxury/Fashion industry will be a plus;


• Selling experience in RTW and accessories;


• Having a friendly and engaging personality;


• Comfortable working with members of the public;


• Should have a confident manner and result-oriented;


• Must be helpful and polite with positive attitude and reliable behaviour;


• Able to work as part of a boutique’s team;


• Knowledge of inventory techniques;


• Fluent English.

#MRN

Creativity at Marni comes from differences. We nurture an inclusive environment where unique talents, cultures, and perspectives are recognized and encouraged to evolve together.