Client Advisor ECI Madrid - Full Time

THE FASHION INDUSTRY’S FASHION BRAND

Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment

A constant aspiration to surprise and delight and to exceed expectations, with one foot in the past, one foot in the future.

Marni has consistently challenged the traditional codes of fashion, the seriousness of dressing up, and the boring "sameness" that exists in the world.

Embrace life.

Embrace art.

Embrace colour.

Embrace each other.

We are looking for who is ready to make a difference, into  an intercultural environment made of  love and passion, talents and out of the box thinkers.

Marni is looking for a Fixed Term Contract - Client Advisor to join its team's Concessoin in Madrid.

PROFILE 

Greeting customers;
Be involved in stock control and management;
Assisting customer to find what they are looking for; 
Giving advice and guidance on product selection to customers;
Being responsible for processing cash and card payments;
Reporting discrepancies and problems to the supervisor;
Dealing with customer refunds;
Responsible dealing with customer complaints;
Working within established guidelines, particularly with brand;
Attaching tags to merchandise on the floor;
Receiving and storing the delivery of stock;
Keeping up to date with special promotions and putting up displays.
 
JOB REQUIREMENTS

At least 1 years of experience as Sales Associate in Luxury/Fashion industry will be a plus; 
Selling experience in RTW and accessories;
Having a friendly and engaging personality;
Comfortable working with members of the public;
Should have a confident manner and result-oriented;
Must be helpful and polite with positive attitude and reliable behaviour;
Able to work as part of a boutique’s team;
Knowledge of inventory techniques;
Fluent English;
 

#LI-MAR

Creativity at Marni comes from differences. We nurture an inclusive environment where unique talents, cultures, and perspectives are recognized and encouraged to evolve together.