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Client Advisor Madrid Boutique

Job Description - Client Advisor Madrid Boutique


We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.


#COLOROUTSIDETHELINES


We are looking for who is ready to make a difference, into an intercultural environment made of  love and passion, talents and out of the box thinkers.


Marni is looking for a Client Advisor to join its team's Boutique in Madrid.


 


PROFILE 



  • Greeting customers;

  • Be involved in stock control and management;

  • Assisting customer to find what they are looking for; 

  • Giving advice and guidance on product selection to customers;

  • Being responsible for processing cash and card payments;

  • Reporting discrepancies and problems to the supervisor;

  • Dealing with customer refunds;

  • Responsible dealing with customer complaints;

  • Working within established guidelines, particularly with brand;

  • Attaching tags to merchandise on the floor;

  • Receiving and storing the delivery of stock;

  • Keeping up to date with special promotions and putting up displays.
     


JOB REQUIREMENTS



  • At least 1 years of experience as Sales Associate in Luxury/Fashion industry will be a plus; 

  • Selling experience in RTW and accessories;

  • Having a friendly and engaging personality;

  • Comfortable working with members of the public;

  • Should have a confident manner and result-oriented;

  • Must be helpful and polite with positive attitude and reliable behaviour;

  • Able to work as part of a boutique’s team;

  • Knowledge of inventory techniques;

  • Fluent English.


#MRN


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About the Company

Otb Group

OTB is an international fashion group, powering a range of global, unconventional brands, including Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf. The group also controls and manages the Staff International and Brave Kid companies, and holds a stake in American brand Amiri.

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