Operate, monitor, and support Google Cloud Platform (GCP) environments to ensure high availability, performance, and security of cloud services.
Manage day -to -day cloud operations including provisioning, configuration, maintenance, and troubleshooting of GCP resources.
Support Apigee API Management operations, including API deployment, policy configuration, security enforcement, monitoring, and analytics reporting.
Assist in the operational support of Vertex AI and Gen AI platforms, including model lifecycle activities, environment support, governance controls, and integration monitoring.
Monitor and support BigQuery integrations, ensuring data pipelines, access controls, and performance are maintained.
Perform incident management, root cause analysis, and problem resolution in line with ITIL processes; participate in on -call and escalation support as required.
Implement and maintain observability and monitoring solutions (logging, metrics, alerts, dashboards) to proactively identify and resolve issues.
Manage and support Kubernetes clusters and Linux -based systems, including patching, upgrades, capacity management, and security hardening.
Execute routine operational tasks such as backups, recovery testing, system health checks, and environment validation.
Support FinOps and cost optimization initiatives by monitoring cloud spend, implementing tagging standards, right -sizing resources, and generating cost reports.
Create and maintain operational documentation, runbooks, SOPs, and compliance reports to support audit and governance requirements.
Collaborate with cloud engineers, security teams, and service delivery managers to support change management, releases, and continuous improvement initiatives.
Ensure adherence to organizational security policies, compliance standards, and best practices across all cloud operations.
Requirements
Qualifications
Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field. Relevant certifications are a plus.
Key Requirements
6 to 10 years of experience in IT infrastructure or cloud operations.
Working knowledge of Google Cloud Platform (GCP) services, especially Apigee (API management, Security Policies, Analytics), Vertex AI, Gen AI (Model lifecycle, governance), BigQuery Integration.
Hand -on experience with observability and monitoring, incident response, and routine cloud operations / maintenance.
Hands -on experience in managing Kubernetes clusters and Linux operating system. Familiarity with basic scripting (e.g., Shell, Python) would be an advantage.
Understanding FinOps practices and cost optimization techniques (right -sizing, tagging, cost governance) in GCP.
Strong documentation and reporting skills; adherence to ITIL processes.
Preferred certifications: Google Cloud Associate Cloud Engineer, Apigee API Engineer, Linux/Kubernetes certifications.
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