Collection Specialist

About invygo
invygo was founded in 2018 in Dubai with the purpose of redefining mobility in the Middle East and North Africa (MENA). Felled by a passion for innovation, technology and mobility, our mission is to empower people to move on their own terms, minimising the frustrations caused by traditional car ownership models. We make car access seamless and flexible for everyone. We believe invygo is the smartest way to move, and to keep living up to our ideal, we rely on our people to share these goals and ambitions. Headquartered in Dubai, with offices in Riyadh and Cairo, our team consists of passionate, dedicated, bold innovators that are relentless in enabling the company to deliver a trusted and personalized experience that transforms how people move in MENA. With successful expansions into UAE, Saudi Arabia and Qatar, our footprint is rapidly growing as we continue to innovate and transform the automotive landscape across the region.

At invygo, we’re not just offering a service; we’re crafting a new era of mobility in MENA. We are always seeking passionate, dedicated and innovative thinkers to join us in making our future vision a reality. If you are that person, join us in moving the MENA mobility landscape forward and continuing to ensure that invygo is, and remains, the smartest way to move.

About the Role:

We’re looking for a Collection Specialist to join our team in Saudi Arabia. The ideal candidate will handle customer accounts with overdue payments, ensure timely collections, and maintain compliance with local financial regulations.

Responsibilities:

• Follow up with customers who have overdue or unpaid invoices.
• Communicate professionally via calls, emails, and written notices.
• Negotiate payment plans and ensure commitments are met.
• Keep accurate and up-to-date records of all collection activities.
• Coordinate with Finance and Opreaition teams to resolve payment discrepancies.
• Prepare regular reports on collections and outstanding balances.
• Ensure all collection practices comply with Saudi laws and regulations.
• Escalate chronic overdue cases to the legal department when necessary.

• Minimum 3 years of experience in collections (preferably in Saudi Arabia).
• Solid understanding of Saudi financial and commercial laws related to collections.
• Strong communication and negotiation skills.
• Proficient in Microsoft Excel.

• Competitive salary + annual performance-based bonus.
• Meaningful Incentives.
• Private medical insurance (employee & dependents).
• 25 calendar days paid vacation.
• Clear career growth and progression opportunities.