Commercial Manager - FMCG

Do you want to make your mark in an exciting category focusing on innovation and expansion? Are you driven to grow a business and position it as a leading functional dairy solutions partner in the Foodservice, Bakery, and Food Manufacturing space?

As a Commercial Manager, you will be responsible for developing and growing the Food Service and Food Manufacturing business profitably, while supporting the company's journey to become a key player in the functional dairy applications sector across the Middle East. This role involves close collaboration with international and regional teams, with a strong focus on delivering value to customers and driving market growth.

Key Areas of Responsibility

• Manage and grow sales by developing and executing a business plan that covers sales, revenue, expense controls, and payment collections.

• Take ownership of accurate monthly sales forecasts to ensure effective raw material and production planning.

• Drive an ambitious growth strategy for the Bakery channel; manage existing accounts and develop new industrial bakery and food manufacturing customers.

• Develop and implement a growth plan for the B2B dairy market with a focus on local market penetration.

• Build strong technical and commercial knowledge to position the company as a solutions provider rather than a commodity seller.

• Work closely with customers and internal teams across Commercial, Supply Chain, Insights, NPD & Innovation to develop tailored functional product solutions.

• Develop an in-depth understanding of local consumer and bakery market strategies; attend customer meetings and proactively influence business development.

• Analyze and report on local market data to maximize business performance, identify new opportunities, and drive growth strategies.

• Optimize commercial and operational processes in collaboration with customers and internal stakeholders to deliver best-in-class customer service.

• Develop annual commercial budgets in line with business objectives; monitor performance against KPIs and update forecasts regularly.

• Prepare management reports and continuously recommend strategies for business improvement.

• Act as the local Food Manufacturing expert, providing market insights and trends to the wider regional team.

Key Requirements

• Masters degree in Marketing, Business, or related field.

• 5 to 7 years of sales/commercial experience in Food Service, QSR, Bakery, or Dairy industries.

• Highly energetic with excellent communication, negotiation, influencing, and presentation skills.

• Strong commercial acumen with proven ability to close opportunities effectively.

• Ability to interpret P&L, value chains, and numerical data; strong attention to detail with a sense of ownership and accountability.

• Capable of building multi-level relationships within customer organizations.

• Collaborative, resilient, and professional with excellent interpersonal skills.

• High level of integrity, self-motivation, and analytical skills.

• Willingness to travel as required.

• Based in KSA, working closely with cross-functional and regional teams/customers.

Additional Value Requirements

• People Management Skills: Ability to handle conflict, motivate teams, and mentor colleagues.

• Managerial Skills: Planning, leading, organizing, and managing projects effectively.

• Analytical Skills: Ability to interpret market insights, reports, and consumer feedback.

• Stress Tolerance: Capable of working under pressure while remaining composed and solution-oriented.