Country Manager

The Country Manager is responsible for the operational, technical, and sales activities across the country on behalf of the related business. Create and support a rewarding work environment while maximizing business revenue growth, operational efficiency, and profitability.

What You Will Do:

• Develop the strategic regional business plan centered around growth, executable sales, and brand identity.


• Lead the local QE team in all aspects of their business management and personnel development.


• Communicate with the President and peers to share resources and ideas.


• Take management and strategy decisions to improve business performance.


• Prepare aggressive but attainable budgets and business plans.


• Act as the ABS ambassador to promote the ABS brand to customers.


• In-depth knowledge of the market and competitive landscape in order to identify and explore opportunities for growth (new services and acquisitions).


• Ensure competitive pricing in line with business guidelines.


• Support international sales activity.


• Minimize costs without compromising sales and service delivery.


• Ensure consistent service delivery according to customer feedback.


• Implement standard group processes in the country related to IT, HR, Legal, Compliance, Finance, etc., and ensure appropriate financial and process controls.


• Operate to the highest standards of ethics in accordance with the ABS Code of Integrity and Professional Conduct.


• Ensure a safe working environment and establish and maintain a safety culture.


• Identify, assess, develop, coach, and promote talent.


• Responsible for building a backlog, managing Accounts Receivable, cash flow, DSO (Days Sales Outstanding), and attaining the KPI's (Key Performance Indicators).

What You Will Need:

Education and Experience

• Bachelor's degree or recognized equivalent from an accredited university or equivalent business/quality-related experience.


• A minimum of seven (7) years of previous related industry experience.


• Appropriate certification and/or licenses in area of specialization as may be required.


• Prior experience in management systems certification will be a significant advantage.


• P&L experience.  

Knowledge, Skills, and Abilities

• Able to coordinate and motivate teams toward a common goal.


• Able to translate strategy into pragmatic action plans and execute them.


• Excellent communication and interpersonal skills at all levels. 


• Proficient with computers, both in preparing presentations and communications and in working with ABS QE’s operating platforms. 


• Business experience in a technical service and/or consulting service industry. 


• International exposure and flexibility, including travel.


• Perceptive of and responsive to multicultural environments. 


• Energy to motivate teams to deliver as a way of life attitude. 


• Ability to obtain working knowledge of the ABS Quality Evaluations Business Assurance System. 


• Fluency in local language and English. 

It Would Be Nice If You Have:

Graduate business degree 

Reporting Relationships:

Reports to the Vice President or President, ABS QE and may have individual contractor direct reports.