Country Manager - Saudi

EBANX is a global fintech founded in 2012 with a mission to be the leading payments partner in rising markets. With its own technology and infrastructure, combined with in-depth knowledge of global emerging markets, EBANX allows companies to connect to hundreds of payment methods in different countries across the world. And it goes further, creating results for businesses and simple shopping experiences for consumers.

Scope of the Role:

Reporting to the MENAT Director, We are seeking an experienced and driven Country Manager to lead our expansion in Saudi Arabia. This pivotal leadership position requires you to define and implement our country strategy, cultivate crucial partnerships, guarantee operational excellence, and manage a top-tier team. We require a strategic leader with extensive understanding of the Saudi Arabian market who can overcome intricate obstacles and capitalize on emerging prospect

What You'll Do

• Shape the Future: Partner with our senior leadership to create and implement the strategy for Saudi Arabia, ensuring it aligns with our global goals.


• Drive Operations: Build and manage the operational infrastructure necessary to support our business growth, continuously optimizing our payment processes to boost efficiency and conversion rates.


• Forge Key Partnerships: Identify, cultivate, and negotiate strategic relationships with SAMA,banks, acquirers, payment processors, and other key stakeholders to unlock new opportunities for growth.


• Collaborate and Align: Work closely with our expansion, product, technology, and legal teams to align on roadmaps and ensure seamless integration of partnerships.


• Analyze and Optimize: Use data and market insights to analyze performance, identify areas for improvement, and drive operational excellence.


• Ensure Compliance: Collaborate with our legal and compliance teams to ensure strict adherence to all local laws and regulations, staying up-to-date on any changes.


• Represent Our Brand: Build and maintain a strong professional network, actively participating in industry events and organizations to enhance our brand presence in the market.

What You'll Need

• Location: Must be based in Riyadh;


• Language: Fluency in English and Arabic is mandatory; 


• Proven Expertise: A strong background in the Saudi payments or financial services sector.


• Market Insight: A deep understanding of Saudi market dynamics, its regulatory landscape, and an extensive network within its payment ecosystem.


• Strategic Vision: The ability to think strategically about operations and business development, with a track record of taking calculated risks that lead to significant growth.


• Leadership Skills: Experience leading cross-functional projects and fostering a collaborative, high-performance team environment.


• Negotiation Prowess: Excellent negotiation skills to secure and optimize commercial agreements.


• Communication & Relationships: Exceptional communication and relationship management skills.


• Adaptability: The ability to thrive in a fast-paced, ambiguous environment and work effectively across global teams and time zones.


• Data-Driven Mindset: An analytical approach to translate data into actionable strategies


• A positive, inquisitive attitude and some technical proficiency are a plus.

Measures/KPIs:

• Delivering on plan: TPV, Revenue, Gross Profit for KSA


• Diversification: # of merchants, verticals, merchant types in the KSA market


• Competitive Cost of Payments


• Growth of market share in key KSA payment segments (bank transfers, cards, mobile money)

What We Offer:

• A challenging and dynamic low ego environment, with many opportunities to grow


• A high degree of autonomy in execution of your work


• Globally competitive compensation


• Remote and hybrid work environments


• Portuguese, Spanish, and English classes


• Waves - Bonus Program based on goals and results (variable compensation)


• Semi flexible hours (8 hours a day)


• Other financial benefits:




• EBANX Skills: budget for workshops and courses


• EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women


• EBANX Health: Health and Dental Insurance, with subsidy for dependents, and medicine subsidy for ebankers

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