Credit Control Officer

o   Monitor the credit control team’s day -to -day activities.

o   Review the customer credit limits in line
with company policies.

o   Ensure timely collection of outstanding
invoices and reduce overdue balances.

o   Conduct regular credit reviews and risk
assessments for key customers.

o   Coordinate with the Sales, Finance, and
Legal departments to resolve disputes or delayed payments.

o   Prepare monthly aging reports, DSO (Days
Sales Outstanding), and cash flow forecasts.

o   Lead collection strategies for high -value
or critical accounts.

o   Ensure compliance with internal credit
policies and external audit requirements.

o   Support the Credit Manager in preparing
periodic reports and recommendations for management decisions.

Key Performance Indicators (KPI):

• DSO
  (Days Sales Outstanding): Within target levels.
  
• Collection
  Rate: % of receivables collected within due dates.
  
• Overdue
  Accounts: Reduction in accounts >60 days overdue.
  
• Bad
  Debt Ratio: Maintain within approved limits.
  
• Customer
  Dispute Resolution Time: Average time to resolve payment issues.
  
• Credit
  Policy Compliance: 100% adherence.