Crisis Communication Coordinator/Specialist - SMP

Seeking a skilled Crisis Communication Coordinator to join the Media Monitoring & Coordination Division. In this role, you will play a key part in safeguarding Aramco’s reputation by ensuring the company is prepared to respond swiftly and effectively to any crisis or reputational challenge. You will be responsible for monitoring global media and social platforms, identifying emerging issues, and supporting the development and execution of crisis communication strategies.

Responsibility:

·      Support the Company’s crisis communications activities, crisis preparedness, and media handling during crisis incidents.

·      Respond to incidents or issues that have the potential to damage the Company’s reputation.

·      Prepare communications as needed during an incident or threat to the Company’s brand.

·      Update the Crisis Communications Manual, gain approval, and prepare copies for management on a monthly basis.

·      Assist business lines with their Crisis Communications manuals & training requirements.

·      Ensure that the Corporate Communications emergences control room is operational.

·      Conduct weekly technology testing in collaboration with IT.

·      Support Corporate Communication strategic initiatives by developing and maintaining a crisis communications plan.

·      Leverage available enterprise data and research (e.g. corporate reputation tracking data and stakeholder insights) to inform future communication strategies, content creation and engagement.

·      Develop KPIs and metrics to measure the effectiveness and impact of crisis communications strategies.

·      Provide functional support and advice on crisis media issues to senior leaders in the organization.

·      Attend cross functional crisis drills, provide support and ensure accountability reporting on outcomes of attendance and participation at such events.

• Bachelor’s degree in the fields of Mass Communications, Corporate Communications, Public Relations, Media Relations, Risk Management, Journalism, or Crisis Management.

Skills and Experience:

·         Candidate should have at least 3 years of professional experience.

·         Candidate should have experience in developing and executing media and commutation plans.

Candidate should have good English and Arabic language capabilities